service animal employment law

HR giant ordered to pay $400,000 to job applicant who wanted to bring a service dog to work — Photo by Zander Smith-Pauls on

5 Hidden Service Dog Blunders That Cost One HR Team $400k

$400,000 was the settlement amount that shocked the HR community in 2026. The case centered on a job applicant who requested a service dog and the employer’s failure to engage the reasonable accommodation interactive process. Because the process stopped before the first interview, the company paid a six-figure